Account Manager

Harsha IT Ventures
  • Mumbai
  • 10-15 lakh
  • 1-3 years
  • Views
  • 25 Apr 2017

  • Sales/ Business Development/ Account Management

  • Internet/ ECommerce
Job Description

- You will play a key role in acquiring and engaging the right set of restaurants to use LimeTray's products and help merchants derive maximum value from it.

- Act as a consultant to key accounts, take an overall interest in their business and solve for their needs through Client's products and services.

- Nurture and develop existing clients, and generate incremental revenues within these accounts by selling additional products and services.

- Key point of contact for large accounts to drive a culture of excellence and establish trust amongst the merchant community.

- Be responsible for health of enterprise accounts of the region and monitor same by closely tracking the key metrics - revenue, penetration, usage and churn.

- Actively develop local client success stories for helping the acquisition team acquire similar clients.

- Liaise with Central Customer Success team to drive product adoption and reduce churn.

- Work closely with Central Product Team to chart out strategies to increase product penetration in the region.

- Selling experience into technology, enterprise or mid-market accounts.

- Ability to handle objections from clients end and turn them into opportunity.

- Ability to identify clients problems that could be solved by selling additional products and services.

- Timely identify up sell and cross-sell opportunities and convert them within dedicated timelines.

- Works effectively with multiple teams by putting aside individual preferences to identify and resolve problems or to accomplish goals, focusing on the larger company objectives.

- Ability to meet renewal goals and maintain good renewal rate.

- Totally committed to providing excellent client service and minimise client churn.

Competencies/Skill sets for this job

Customer Success Product Penetration Liaise Selling

Job Posted By

About Organisation

Harsha IT Ventures