Define, document and provide governance over the standard product catalogue for which the Reporting team is accountable
Provide day-to-day delivery management to the reporting teams.
Deliver on commitments both on external and internal reporting requirements
Proactively lead and build relationship with Group teams as well as country finance organization and key stakeholders.
Build domain expertise within team for Capital reporting aspects
Oversee the management of key risks and issues and drive resolution
Comply, Monitor, Validate and Report all Key Performance Indicators within the overall service delivery framework. This includes identification, measurement, monitoring and control of all thresholds set as part of Governance Framework of the bank
Provide guidance / support to Projects to drive strategic solution in-line with the business needs
Manage multiple projects / Drive Project planning, Resource planning & hiring
People / Resource Management
Build, manage, coach, develop and engage a team of high performing individuals.
Process and Service Management
Identify opportunities to remove process waste, engage in standardisation of various reporting packs and encourage, drive and support automation initiatives thereby reduce / remove the non-value adds in the process.
Establish robust control and governance on the process
Drive productivity and achieve cost efficiencies through continuous improvement initiatives.
Drive a culture to capture appropriate metrics for tracking actual hours/ standard hours/ errors etc
Ensure detailed documentation and it is up to date for all processes
Targets and Budgets
Ownership of the assigned budget and management of across the reporting team
Ensure all queries for submitted reports are reverted within timelines.