Analytical ability in supported core technologies for large user bases
Sound judgment and tact
Strong communication (oral, listening and writing), interpersonal, organizational, and project management skills in languages requested (English primary and others as needed)
Strong teaming, organization and time management skills
Excellent communication skills - written / verbal skills
Cross cultural awareness
Knowledge of ITIL method processes
Ability to manage strategic vendors like Microsoft support and Microland support.
Willingness to share knowledge and should be able to impart class room / hands on training to others in system
Microsoft Analytical Project Management Time Management Exchange Administrator MS Exchange Training Room Management ITIL
