Duties : To ensure Safety and Security of the Passenger in Airport Terminal. Follow up (Call and Email) with airline/supplier in case of pending ticketing, reissuance, cancellations & refunds.
Prepare and maintain multiple reports and Verify exact nature of cancellation request – full, partial sector, split pax , amended , no show , full refund. Exception cases like visa rejection, medical and death cases.
Qualification : 12th Pass or Above
Skills: Pleasing Personality and Good Communication Skills.