Voice Process- Executive

Ikya Human Capital Solutions Pvt Ltd
  • Bangalore
  • 2-3 lakh
  • 2-3 years
  • Views
  • 26 Jul 2017

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

Responsibilities for BPO/ Call Center/ Customer Care Executive :

The candidate is required to attend to the customer calls and provide them the required information.

The candidate should be able to understand the clients complaints and work upon resolving them.

The candidate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.

Skills for BPO/ Call Center/ Customer Care Executive :

Candidate with good customer service skills would be preferred.

Selected candidates will have choice to work either in Day or Night shifts

Both freshers as well as experienced candidates can apply

Candidate should have good client servicing skills

Educational requirements for BPO/ Call Center/ Customer Care Executive:

High School/Graduates/B Tech/Dropouts

Language preference for BPO/ Call Center/ Customer Care Executive
Hindi/ English


Competencies/Skill sets for this job

Calls Customer Care Customer Service Client Servicing

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