We are looking for an enthusiastic Tech sales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective tech sales representative must be an excellent communicator they must be comfortable presenting services over the phone as well as dealing with complaints and doubts.
Customer will call related to computer issues like Pop up calls/Antivirus issues/Error code messages/Email issues etc.Candidates need to solve these issues
and charge a certain amount.
Process - Inbound Tech Support
Position - Sr.Technical support Executive
Roles and Responsibilities
Candidate must have knowledge that how to take Tech Support calls
Candidate should have experience about troubleshoot technical problems related to Printer , Router, PC Laptops etc....
Candidate must know how to troubleshoot Windows and MAC related problems Candidate must have knowledge about remote access
Candidate must be a call closer
Candidate must have 1-3year of experience in Tech Support process
Qualification – 10+2 or above
Benefits and facilities:
• Fixed Salary upto 25 k on 1st of every month with huge Incentives.
• 24leaves in a year+15 comp offs+ paid b'day leaves
• No Extension of Shift Timings
• Working Days: 6 ( 1 roster off)
• Rotational shift