One of the leading MNC bank is looking for Priority RM and TL Priority banking
This will be acquisition and service role.
Revenue targets 6lacs plus Month on Month.
About Priority Banking (about the sub - function)
Priority Banking customers are successful individuals looking beyond the ordinary. As a Priority Banking
Relationship Manager at Standard Chartered, you understand that it takes the perfect blend of exceptional
service, expert solutions and unique benefits, tailored to help our customers achieve their financial priorities.
Be More. Be a Relationship Manager at Standard Chartered.
There's energy and ambition in everything you do. A successful career is only part of the equation, and we give
you the environment to be more than that, to help not only clients make the right choices but also people in our
communities to better their lives. At Standard Chartered we understand that some of the best performance
comes from having meaning to your job.
Our Consumer Bank is on a transformational journey, putting our customers at the heart of our strategy to drive
business growth. By joining one of our most valued business lines, we'll help you to create deep and enduring
relationships with clients, and reward high and sustained performance with a clearly defined career progression.
We take a long term view and want you to succeed in your career by providing you with a robust training
programme, access to products and tools, and a disciplined career development plan.
KEY RESPONSIBILITY AREAS:
Acquire, retain, deepen portfolio to maximize sales performance to achieve revenue targets through liability
products (Current /Savings /Term deposits), wealth management products and asset related products (secured,
Grow AUM and Sales revenue on a month on month basis
Support Branch Managers in developing and implementing action plans to achieve business objectives
Increase product per customer on a regular basis within current customer base
Organize and participate in all promotion activities organized at the branch
Minimize account opening rejections
Ensure all processes are followed to ensure that there are no operating losses/ Frauds.
Accurate and timely processing of customer instructions
Ensure adherence to KYC Norms
Maintain standards to comply to Group Audit, Opeartional Risk Assurance, BM, AD,TL in Spot Checks.
Customer Experience Management
Ensure effective relationship management by monitoring the movement of the customers and implement a
customer retention program.
Minimize rejections and customer complaints to create a wow experience
Hold periodic customer meets and branch promotions to generate more business.
Customer query handling / complaint resolution
Specific initiatives taken to improve service and reduce bottlenecks and customer complaint
Customer visits as per laid down call frequency
% Achievement of New Sales Revenue targets
% Achievement of CASA Book Growth targets
% of Account Opening Form Rejects