Senior Technical Support Officer

2COMS Consulting Pvt. Ltd.
  • Pune
  • 2-3 lakh
  • 1-2 years
  • Views
  • 25 Jul 2017

  • Customer Service, Operations

  • BPO/ ITES/ Call Centers
Job Description

Supporting Global clients and end Users Resolving Technical ( Trouble shooting, Sharing Access, Raising Technical Tickets) /Non Technical(Banking/Insurance Claims, Documentation) / Insurance/ Product/Service related issues through emails/chats/calls.
Shifts: 24/7 working environment, Flexible to work Rotational Shifts
2 weekly offs with 5 days of working.

Competencies/Skill sets for this job

Trouble Shooting Non Technical Documentation Global Clients Calls

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About Organisation

2COMS Consulting Pvt. Ltd.