Managing customer relationships & addressing both service & sales queries for customers with an objective to engage & retain customers.
Sourcing NRI customers & thereby generating fee based income.
Meeting existing customers to generate business opportunities thereby generating revenue for the Bank.
Handling NR based queries from the Branch & increase NR revenue by
smoothening transactions process by proactive liaison with NR service cell
Identifying new segments & set up new verticals for prospective business opportunities at different locations/regions new to the bank.
Recommend & introduce new services e.g. Cash management services, treasury etc. with an objective to engage customers & generate fee income.