Sourcing Trade, Forex customers & thereby generating fee based income.
Handling Trade based queries from the Branch & increase forex revenue by smoothening transactions process by proactive liaison with Forex service cell, SPOCS & Credit departments.
Identifying new segments & set up new trade verticals for prospective business opportunities at different locations/regions new to the bank.
Recommend & introduce new services e.g. Cash management services, treasury etc. with an objective to engage customers & generate fee income.
Managing customer relationships & addressing both service & sales queries for customers with an objective to engage & retain customers.
Meeting existing customers to generate business opportunities thereby generating revenue for the Bank.