** Education: MBA from Top B-Schools only**
Experience : 4 to 5 years of post qualification experience
2+ years of program and/or product management experience.
Experience developing business cases and successfully presenting to leadership.
Demonstrated capability to manage multiple, disparate projects and/or stakeholder groups
Degree in engineering, mathematics, statistics, computer science, economics, finance, or related field
Ability to influence and manage both peer-level and senior stakeholders
Excel and/or Access skills (intermediate to advanced proficiency)
Experience advocating for the customer
Knowledge pertaining to supply chain life cycle and process improvement.
Strong organisational and multitasking skills with ability to balance competing priorities.
Proven project management skills.
Experience defining program strategies and road maps.
Excellent written and oral communication skills including an ability to communicate with all levels in the organization (technical, business, executive).
Familiarity with general Customer Service principles and practices.
Knowledge of SQL is strongly preferred.
Analyse and dive deeply into customer feedback in order to build new programs or processes driving defect reduction.
Working closely with operations and/or retail teams across the network to identify, manage and implement defect reduction initiatives.
Troubleshoot product packaging and supply chain issues by working closely in a consultative role with key internal stakeholders including; operations, retail buying and quality teams across globally.
Interact with cross-disciplinary technical and non-technical teams in order to design new technical solutions and processes, meet schedules and resolve or mitigate issues.
Building out a scalable program status/tracking infrastructure that provides granular detail on overall program performance, risks and opportunities.
Providing project management and cross-functional support on key improvement initiatives.
Disseminating program & strategy updates to internal and external stakeholders.