Manager -l&d/training

2COMS Consulting Pvt. Ltd.
  • Bangalore
  • 22-24 lakh
  • 9-14 years
  • Views
  • 15 Mar 2017

  • Operations

  • BPO/ ITES/ Call Centers
Job Description

- Should have minimum 7-8yrs of experience into Customer Service.
- Should have minimum 3-4yrs of exposure into Training, Public Speaking or Group Facilitation.
- Should have exposure into Customer Service Training Session Design, Competitive Benchmarking, Mystery Shopping.
- Knowledge of Learning Management System and Customer Service Operation are must

Competencies/Skill sets for this job

Service Training Mystery Shopping Competitive Benchmarking

Job Posted By


About Organisation

2COMS Consulting Pvt. Ltd.