Leads the project management plans with the defined roadmap of project scope, assumptions, risks and overall project approach, including project resource needs, high level timelines, project communications etc.
Develops and administers project budgets, schedules, and performance standards.
Ensuring delivery according to project timelines in order to ensure revenue recognition according to the forecast. Manages project issues/risks in a timely manner and appropriately escalating when necessary.
Ensure effective scoping and estimation for pre-sales projects to produce win-win results
Build strong business relationships with third-party partners and/or vendors for implementation services as necessary
Responsible for documenting Standard Operating Procedure (SOP) instructions for all ongoing business and transitioning the project to the Support team.
Consulting: Be able to lead Current State and Future State assessments around functionality and/or processes. .
Coordinates and responds to requests for changes from original scope.
Assigns duties, responsibilities and scope of authority to project personnel. Directs and coordinates activities of project personnel to ensure the project progresses in scope, on schedule and within budget.
Drive effective communication of issues and risks to the client
Understand the clients business drivers and ensure benefits realization for the client
Build strong relationship with the client appropriately to engage the client at every stage in the project life cycle
Build and manage senior client relationships (expectations, communications, escalation, etc.)
Communicates project status to project steering committee and other stakeholders as appropriate.
Provides leadership and motivation to project management resources. Mentors, coaches, and train others in project management best practices.
Collaborates with solutions lead and business partner to ensure technologies are meeting the requirements.
Possesses a clear vision of the project direction /outcome and ability to communicate this vision; instills a sense of project ownership.
Candidate Competency Profile:
Assess/evaluate client requirements against the scope of project, manage project plan and schedule.
Ensure customer satisfaction & expectations through follow-up, client responsiveness, and thorough communication.
Demonstrate good negotiation and relationship building skills
Mature personality with good written and oral communication skills
Ability to manage multiple clients and projects/tasks simultaneously.
Strong internal communication skills, including ability to work with all levels of the organization (development, sales, marketing, operations etc.
Strong focus on team environment.
Troubleshooting is another required skill; responsible for detecting potential issues and implementing solutions when issues threaten to delay the timeline or impact budget or business operations
Performs well under pressure. Shows diplomacy, tact and good judgment when conflict arises.
Proactively plans for managing and mitigating project risk.
Should able to identify key issues in complex situations.
Has ability to manage expectations of project sponsor and stakeholders regarding scope and deliverables.Excellent listening, Negotiation and Presentation skills
Ability to Prioritize & meet deadlines
Willing to relocate or take extensive travel to any part of the country
Preference for those who have delivered projects in Healthcare and Pharma segment