Customer Care Executive

Clarus
  • Kolkata
  • 2.1-3.5 lakh
  • 1-10 years
  • Views
  • 25 Jul 2019

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

Clarus Telecom India Pvt Ltd is hiring for Fresher Experienced for International Voice Process ( BPO Call Center ) with best salary offered (Salary starts from Rs. 12,000/- to Rs. 24,000/- ) plus incentive.

Contact: Ananya ( 7003675814 )

Skill:
Candidate must be fluent in English
Open for Nightshift

Benefits:
5 Days working (Satday & Sunday fixed off)
Best Salary offered
PF benefit
Friendly work culture

Responsibilities:
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Address:
Clarus Telecom India Private Limited
Godrej Genesis Building
Room No:1602, 16th Floor, Block EP & GP,
Salt Lake Sector V,
Nearest Bus Stop - College More Gate No.1 (NEXA Showroom is in the ground floor)
Kolkata

Regards,
Ananya
(HR Manager)
( 700.3675814 )


Job Posted By

A Kundu
HR Manager

About Organisation

Clarus