Customer Care Executive

  • Bangalore
  • 2.1-2.3 lakh
  • 1-2 years
  • Views
  • 18 Mar 2019

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

Improve performance based on feedback from quality teams, audits and C-Sat surveys to provide better customer experience and higher conversion %
* Ensures quality customer service for internal and external customers
* Identifies and assesses customers' / patients requirements quickly and accurately; Solves issues / problems systematically, using sound business judgment
* Consistently meets established productivity, schedule adherence and Quality standards

Competencies/Skill sets for this job

Customer Service Customer Customer Care Judgment Quality Productivity

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