Collaborate with developers and other internal groups to identify, prioritize and develop service reliability and manageability improvements.
Develop tools to improve TIBCO’s ability to rapidly deploy and effectively monitor production services in a large-scale Linux environment.
Continually evolve deployment methods and processes to effectively deliver products in various environments including Production, Staging, QA and Development.
Design and document systems, including writing and reviewing code, to automate routine issues and minimize manual tasks.
Participate in a 24x7 on-call rotation for monitoring and participate in second-tier escalations, working with NOC, Engineering and other Ops teams to troubleshoot service issues.
Manage assigned project activities to achieve stated project goals, objectives, and schedules.
Collaborate with a cross functional team of Systems and Network Administrators, Software Engineers, Support Engineers, Quality Analysts and Engineers and Site Reliability Engineer.
work experience in automation, application deployment, and/or systems administration
Experience with infrastructure automation, infrastructure as code, automated application deployment
Experience with at least one automation/configuration management tools: Puppet, Chef, Ansible, or Salt
Experience operating applications on at least one of the following cloud platforms: AWS, Azure, OpenStack, CloudFoundry or other
Experience with at least one Continuous Integration tools such as Jenkins, Bamboo, etc.
Experience with version control tools such as Git, Perforce,
Knowledge of Atlassian tools like Confluence, Jira Or similar issue management tools is added advantage.
Excellent written and verbal skills
Ability to identify and understand complex issues and develop effective solutions
Ability to handle multiple tasks, prioritize and meet deadlines
Passion for customer success via deep desire to exceed expectations and Service Level Agreements
Bonus qualification: Experience with Docker, Mesos, and/or Kubernetes in production workloads
Bonus qualification: Operating multi-tenant Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS), Infra-as-a-Service (IaaS) offerings