CCE Web Consultant

Clarus Telecom India Pvt. Ldt.
  • Kolkata
  • 2.1-3.3 lakh
  • 1-10 years
  • Views
  • 11 Jul 2019

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

We are hiring for Website SEO Voice Process in US Shift 8pm to 5am Salary Upto 25K Huge Incentives other benefits.
Experience Required 0 year to 10years in any International BPO
Criteria English Fluency Flexible for Night shift We have Off on Saturday and Sunday Immediate joining Freshers are Welcome with good communication skill in English.

Required :
· Fluency in English
· Good Communication skills
· Comfortable to work in Night Shifts
· Positive Attitude
· Pleasing Personality
· Candidates having experience in International Voice Process will be preferred

Salary : Best In Industry

Perks :
· Fixed Salary + Unlimited Incentives
· 5 days working [Saturday-Sunday fixed off]
· Unlimited Incentives based on performance
· Assured hikes for candidates with relevant experience

Responsibilities:
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

INTERESTED CANDIDATES CALL DIRECTLY - HR Ananya 700.3675814 [Call Timing: Monday-Friday 11 am to 6 pm]

Address:
Clarus Telecom India Private Limited
Godrej Genesis Building
Room No:1602, 16th Floor, Block EP & GP,
Salt Lake Sector V,
Nearest Bus Stop - College More Gate No.1 (NEXA Showroom is in the ground floor)
Kolkata -700091



Job Posted By

Ananya
Manager - HR

About Organisation

Clarus Telecom India Pvt. Ldt.