• Kolkata, Agartala, Gangtok, Shillong, Silchar
  • Confidential
  • 1-2 years
  • Views
  • 21 May 2019

  • Customer Service

  • Aviation/ Airlines
Job Description

Air cabin crew members provide excellent customer service to passengers while ensuring their comfort and safety throughout the flight. The crew are trained to deal with security and emergency situations which may arise and can administer first aid to passengers.

Tasks may vary depending on the size of the team you're working in and whether you're working for a short or long-haul flight. However, your duties will include:

Attending a pre-flight briefing, during which air cabin crew are assigned their working positions for the upcoming flight. Crew are informed of flight details, the schedule, the number of infants on board and if there are passengers with any special requirements, such as diabetic passengers or passengers in wheelchairs
carrying out pre-flight duties, including checking the safety equipment and doing security checks, ensuring the aircraft is clean and tidy and that information in the seat pockets is up to date and all meals, drinks and stock are on board
welcoming passengers on board and directing them to their seats
informing passengers of the aircraft safety procedures and ensuring that all hand luggage is securely stored away
checking all seat belts and galleys are secure prior to take-off
making announcements on behalf of the pilot and answering questions during the flight
serving meals and refreshments
selling duty-free goods and advising passengers of any allowance restrictions in force at their destination
reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations
giving first aid where necessary
ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers and no stowaways or suspicious items on board
completing paperwork, including writing a flight report.

Only FEMALE candidate can apply
• Age between 18 to 28 years
• Minimum Qualification: HSC
• Fluent in English and Hindi
• Height: Minimum 157 cm (Female)
• Well groomed with a clear complexion
• Mature and positive with strong interpersonal and communication skills
• No visible scars/marks on face and hand
• No Tattoo

Job Posted By

Anupriya Roy

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