Business System Analyst - ITIL

Soft tech Career Info system Pvt. Ltd
  • Bangalore
  • Confidential
  • 5-8 years
  • Views
  • 14 Dec 2016

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

- Bachelor's Degree or equivalent work experience - Min 5 years of experience in IT profession with 2 years of Business Systems Analysis. - Good Understanding of the ITSM and ITIL Processes - Knowledge of the Solution Delivery Framework and Methodology. Familiarity with development methodologies such as Agile, Waterfall, or Rational Unified Process (RUP). Knowledge in one or more technical areas that support application development, applications, or infrastructure components. - Understanding and training in the following skills as they relate to the IT Analysis profession: Conceptual design, User-centered design, end-to-end experience design, Interaction design, Information architecture, Workflow analysis, Visual & page design, Rapid prototyping, User research & validation, Usability, Contextual inquiry/analysis, workforce planning & management, Low Level Test Strategy implementation. - Demonstrated capability in the following skills: business acumen, use of Infrastructure Asset Management Life Cycle (SDLC) methodologies & tools, requirements specification, static testing, traceability. Complete understanding and demonstrated competence in the following skills: test script creation/implementation. Nice to have Skills : - Experience with CA Service Desk Manager or related ITSM Tool(s) - Experience with basic Batch Processing workflow mandates

Job Posted By

O.P. Chawla