Direct and support the Business Continuity Management (BCM) program for Workplace per the Client BCM policy and methodology, working close with the business, local Workplace leadership and other corporate functions.. Support the creation of the BCM policy, template and methodology. Oversee the maintenance, testing and implementation of the Workplace Business Continuity Program and ensure that all levels within the organization understand that BCM is a top management priority.

Support the development of customized business continuity services to meet the functional requirements, creation of new solutions and re-use/modification of existing solutions in support of Business Continuity Plans and services
Support the alignment of services to the business continuity program

Work with the business and other corporate functions to maintain alignment of the business continuity planning to the business strategies

Liaise with Accenture business and other corporate functions to provide guidance on the development and coordination of business continuity plans

Provide leadership and guidance to Workplace to comply with the business continuity policy
Work with Workplace managers to ensure that all business continuity plans support the recovery strategy requirements

Provide support to required assessments and tests related to the business continuity

Act as a local subject matter expert to provide support and guidance in the development of the business continuity plan
Lead BCM incident management activities within the crisis management processes, support and/or lead cross entity Workplace coordination during active incidents (Level 3 and above), and monitor and track implementation of lesson learned related to BCM

Direct the development and maintenance of tools, templates, process, methodology and standardization for BCM and ensure that it is compliant with the industry standards

Drive support of the delivery and other corporate function teams to provide business continuity expertise to internal, external stakeholders

Ensure that the BCM strategy / program remains aligned to the functional requirements
Identify and assess the strategic and operational threats that pose a threat to the business continuity

Direct/lead team management activities as appropriate (i.e. monthly touch points, 1:1 meetings, performance review and other people development activities)
Skills and Proficiency Expectations

Below are the skills and minimum levels of proficiency (or depth of skill) that employees in this role are expected to possess. Adaptations to these criteria apply in some countries.

To see definitions of these skills, download the global Skills List.

Skill Name Expected Proficiency Level

Business Continuity & Disaster Recovery P4 - Expert
Business Continuity Crisis Management P4 - Expert
Business Continuity Management Global Standards and Tools P4 - Expert
Business Continuity Pandemic Planning P4 - Expert
Business Continuity Planning P4 - Expert
Business Continuity Training and Awareness P4 - Expert
Security Operations Management P2 - Proficient