AVP/ Principal Consultant

First Call H Resource P. Ltd
  • Chennai
  • Confidential
  • 12-22 years
  • Views
  • 18 Jan 2017

  • Operations

  • BPO/ ITES/ Call Centers
Job Description

Manage a team of Lean Champions across the globe
Responsible for achieving Lean Maturity across Infosys locations serving the client globally
Formulation of Lean Deployment strategy
Work closely with client Lean Masters for deployment
Provide Lean consulting ,coaching and mentoring to stakeholders in defined scope
Understand As Is business processes, analyses/captures the client requirements and pain areas by conducting workshops, perform high
level fit gap analysis and process changes, carry out benchmarking studies and assists the team.
Recommended solution alternatives to the customer, Reviews the solution options developed by the team and suggests improvements,
for complex areas, takes the lead in defining the solution options.
Conduct lean training for the defined scope.

Competencies/Skill sets for this job

Gap Analysis Customer Recommended

Job Posted By

About Organisation

First Call H Resource P. Ltd